Disaster Recovery and Business Continuity
Disaster recovery and business continuity can be of critical importance. This fact should be reflected within the SLA.
The topic is disaster recovery is usually embraced within the security section. However, it is also frenquently included within the Problem Management area.
At the highest level, both these areas typically state that there must be adequate provision for disaster recovery and business continuity planning to protect the continuity of the services being delivered.
We have identified a number of web sites which me assist with respect to the following issues:
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