SLA
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The Service Level Agreement Zone
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Typical Service Level Agreement Contents:

Services Delivered
Performance
Problem Management
Customer Duties
Warranties & Remedies
Security
Disaster Recovery
Termination



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KEY RESOURCE

The SLA Toolkit

A collection of items to help you create a Service Level Agreement more easily. It includes: a full template, a comprehensive guide, a training presentation, an audit checklist for existing agreements, etc






OTHER SITES:
FindLaw
Introduction to Service Level Agreements

Our Details

Our email address is as follows:

sla@sla-zone.co.uk



Our address is as follows:

Service Level Agreement Zone
Church Street
Theale
Reading
Unied Kingdom





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